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Old 05-28-2009   #3 (permalink)
wynn


 
 

Re: Cannot connect to printers in Vista

She does have a domain account that matches the account on the laptop at one
of the stores, however the laptop is not part of the domain as I believe the
domains are differrent at each store -- I am not the original IT firm that
set things up.

Wynn Hoerner


"Alan Morris [MSFT]" wrote:
Quote:

> She will need to authenticate to the print server each time she changes
> locations. I'd add a user account/password on the print servers that match
> the laptop
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "wynn" <wynn@xxxxxx> wrote in message
> news:6A540632-18E0-490C-B7B2-5174EC5C1300@xxxxxx
Quote:

> > Hi,
> >
> > I have a client that has a laptop with Vista Home Premium that owns two
> > stores and even though I have repeatedly setup her printers on her laptop
> > for
> > both stores, when she leaves and comes back, she cannot print anymore.
> > Multiple times I have un-installed/installed the printer drivers,
> > connected
> > directly to the network printer itself and through the print server on SBS
> > 2003, but her laptop will not consistently print to the printers she wants
> > to. There are also a couple of shared printers that she needs to print to
> > but, again, it works once I get it setup, but then when she returns to the
> > store the next time she cannot print again. Any ideas would be greatly
> > appreciated.
>
>
>
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