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Old 05-28-2009   #1 (permalink)
Barryt


Vista Ultimate 32bit
 
 

'Printer not Activated' - error code 20

Hi,
This may be of use to anybody with a similar problem as it seems to be quite a common issue on most forums.

I was trying to create an invoice .pdf file with Quickbooks Simplestart to e-mail it to a client when the above error message came up. Quickbooks has a built in .pdf creator to facilitate this procedure and this was my first .pdf/e-mail usage with this package on Vista.

Quickbooks Support, as usual, have no easy answers to what should be a simple problem.

Most forum solutions come back to Vista User Account Control causing the blockage and recommended turning it off. I did this and solved the problem, but don't like working with UAC off.

An easier work round with this particular software package is to run the software as an administrator when starting it up. Doing this with UAC working normally and the .pdf creation works fine.

I understand this error also happens with printers in general and the solution may also apply there.

I also changed the Security settings to 'Elevate without prompting' for administrator usage which has made life easier too.

Hope this helps somebody.

Cheers,

Barryt
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