satyad

My daughter computer with Vista is infected with the rogue software 'Personal Antivirus' but no matter what I do I cannot remove it. It is installed in C:\Program Files\PAV and Vista does not allow me to remove it. It says needs Administrator permission though I am Adminstrator and I gave all required permissions. When i click close in System Tray it does not close it. When I try to uninstall it does not uninstall it. Wondering reinstalling OS is the only option? I have Zone alarm with latest updates but that does not seem to be able to remove it. Appreciate any help.