Hi satyad,
It only means it was installed on an admin rights and then created another
account to lockdown users capability to remove or uninstall the said
application and worst some have rootkit capability that is becoming more and
more complex in each new variant that comes out in the open.
Download hijackthis send in the logs and lets have it analyzed on what
variant/class of rogue or fake AV you have. Also what version of zone alarm
are you using, have you updated it recenty?
where to get hijackthis
http://www.trendsecure.com/portal/en...ols/hijackthis
"satyad" <guest@xxxxxx-email.com> wrote in message
news:3c3660e3a8d11f19c0b309b347c5abf0@xxxxxx-gateway.com...
Quote:
>
> My daughter computer with Vista is infected with the rogue software
> 'Personal Antivirus' but no matter what I do I cannot remove it. It is
> installed in C:\Program Files\PAV and Vista does not allow me to remove
> it. It says needs Administrator permission though I am Adminstrator and
> I gave all required permissions. When i click close in System Tray it
> does not close it. When I try to uninstall it does not uninstall it.
> Wondering reinstalling OS is the only option? I have Zone alarm with
> latest updates but that does not seem to be able to remove it.
> Appreciate any help.
>
>
> --
> satyad