The problem is that despite their advice, you cannot open "Documents and
Settings" in Vista as it does not exist. They need to update their
instructions to take Vista into account. I would uninstall the product in
the normal manner and see if that resolves your issue.
"MCC124" <Hxixtxtrexes124 @nospamaol.comax> wrote in message
news:MCC124.472fd4e@xxxxxx
Quote:
> Hello Bruce,
> Not sure if this is the right place to reply, but could not find any
> other route to use.
> The reason for wanting to open "Documents and Settings" is, that
> Ashampoo, tell me to do so, to be able to uninstall Their burner, I
> have been having problems in that the Ashampoo Burner will not
> recognise either of my two drives (cd/dvd) internal or external.
> I can uninstall, via the control panel, but they sugest I also go
> deeper. Thanks
> Michael
>
>
>
>
> --
> MCC124