Quote: Originally Posted by
anitaandjoe Thanks so much for your help, I will do that, I'll look inside the computer and will reinstall it.
Could you kindly tell me where in the computer it is? I have no idea what it looks like and where it is located.
First - Power down your computer - remove all cords - place on ground and lay on the computers LEFT side down.
Next - Locate the two screws on the back of the computer holding on the side panel - remove the screws and the side panel
Next - Locate the TV tuner - near the bottom of the computer there will be a cable jack - where you unplugged the cable from when disconnecting all the wires.
Next - inside the computer - locate the card with this jack.
Unscrew the card on the metal backplate. - Remove carefully.
Clean with compressed air or is need be - isopropyl alcohol - the higher the percentage the better. do not use under 70% - mixture of water to solution
Use thecompressed air to blow any dust out of the PCI slot that the card was taken out of.
Replace the card and secure
Replace the side panel and secure
Reconnect all wires and boot.
Good Luck
~Matt