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Old 06-22-2009   #3 (permalink)
Vipnad


Vista Business
 
 

Re: Can't install print driver for HP LJ 2300D on Vista

By hardware wizard, I assume you mean "New Hardware Found" when plugging in via USB. That's not happening when I plug in the printer.

I've tried doing "Add Printer" in the printer section of control panel. First I don't know which port to select, so I've tried all the USB ports. It installs a driver, but the driver wont print.

There is a choice of 3 drivers to download on HP's website, they all end in .exe However, when downloaded, they all need to be unzipped, which produces 31 files, none of which say "Install or Setup", and none end in exe.

I don't understand your last point that maybe "the print utility isn't supported in vista".

I have 3 other printers that all connect perfectly.

I have a laptop with XP OS, I plugged the printer in to it, and the "New Hardware Found" featured downloaded the driver straight away, and it prints. So it's not a problem with the printer.

I think it's a Vista problem.
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