View Single Post
Old 06-23-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Windows Live Device Manager Install Failing

Greetings Dan,

I've too seen this, it's from previous installs of Messenger. I've actually not completely
had time to sort back to which versions mess it up, so I can't be more specific yet.
Uninstalling and reinstalling won't help.

That said, I actually developed a tool to fix this problem. You can download the tool here:
http://messenger.jonathankay.com/dow...allerFixer.zip

It's not a complete tool yet, which is why it's still labeled beta, but it should do the
trick. Note, the tool requires the .NET Framework 2.0 or higher installed to run.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--



"Dan" <Dan@xxxxxx> wrote in message
news:5192953E-682C-4237-A82E-BD3B3119C4B6@xxxxxx
Quote:

> Greetings!
>
> Every time I sign into WLM I get a pop up asking me to install Windows Live
> Device Manager
>
> Pic: http://img37.imageshack.us/img37/844...icemanager.png
>
> So I attempt to as it is quite annoying having this pop up EVERY time I log
> in or connect a new device (doesn't seem to matter what, even things that are
> completely unrelated e.g. I just plugged in my GPS unit and it popped up...)
>
> The file WLDMWWEN.msi gets downloaded, which I then open. The setup opens
> but immediately I get this error message:
>
> "A compatible version of Windows Live Messenger is required. Please install
> the latest version of Messenger."
>
> Pic: http://img387.imageshack.us/img387/4503/wldmerror.png
>
> This is on fresh version of the latest version of WLM straight from the
> Windows Live site. I've tried reinstalling WLM multiple times with no result.
>
> Is there a file left over from WLM 8.5 (which I just upgraded from) that I
> need to delete to convince the setup that I really am running WLM 9.0?
>
> Thanks!
> Dan

My System SpecsSystem Spec