theanna wrote:
Quote:
>
> Hello...
> Until just recently my x64 has been freezing completely on me
> randomly..I'm not sure if anyone else uses Cox Communications for the
> internet, but after I set it up on this computer it's gone bad on me...
> first if I were to listen WMP it stops midway song and everything stops
> working, then just browsing the net will freeze it, CTRLaltdlte won't
> work and I have to shut it down manually...
> I have run chkdsk soooo many times, I have also downloaded a registry
> repair program, defrag, dsk cleanup, and everything imaginable.
> I want to avoid defrag because I don't want to loose my files and
> programs.
Back up your data *now*. Then either take the machine to a competent local
computer tech to be accurately diagnosed or do a clean install of Windows.
Don't do the clean install without first testing the hardware, particularly
the hard drive and the RAM since your symptoms can be caused by failing
hardware as well as software (Windows, malware, etc.). If the hardware is
good, you will want to do a clean install since the registry repair program
you used will have wrecked Windows further.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
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