I don't understand what exporting a backup of your emails has to do
with being able to open attachments. I don't see any connection.
The most common cause of failure to open attachments is installing
IE8. The best workaround for that is to uninstall IE8.
It is not surprising that you have duplicate copies if you re-imported
your backup. Sorry, I don't know of any easy way to eliminate the
duplicates except to delete them individually.
--
Gary VanderMolen, MS-MVP (Mail)
"sterbri" <sterbri@xxxxxx> wrote in message news
9E9F345-7A61-47F9-A229-3C77B4EDA05A@xxxxxx
Quote:
> Hi Gary,
> I am hoping you can help me. I am running Vista and I tried to do a
> "backup" copy of my email messages today so I followed the export
> instructions but than I founf out that this created a problem with being able
> to open attachments. I kept getting the command failed to execute message.
> So I decided to import all of my messages back in but now all of those
> messages and the openable attachments are duplicated in my inbox like any
> other folder. Can you help me undo my original export and just get it back
> to normal?
>
> Thank you,
> Erik