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Old 06-30-2009   #8 (permalink)
DSmith148


Vista Home Premium 64-bit SP2
 
 

Re: I got a clistart.exe-bad image error message!

Just installed ati catalyst 9.6.Installation complete,warnings occurred.Below is the log.


Catalyst® Install Manager
Installation Report
06/30/09 14:10:31

Hardware information
NameATI Radeon Graphics ProcessorManufacturerATI Technologies IncDevice ID0x9505Vendor ID0x1002Class Code0x030000Revision ID0x00Subsystem ID0x2245Subsystem vendor ID0x1787Other hardwareExisting packagesMicrosoft Visual C++ 2005 SP1 RedistributablePackages for install
Catalyst Control CenterFinal Status:SuccessVersion of Item:2009.0520.1631.27815Size:150 MbytesATI Catalyst Install ManagerFinal Status:SuccessVersion of Item:3.0.728.0Size:20 MbytesATI Display DriverFinal Status:FailVersion of Item:8.620.0.0000Size:90 MbytesHDMI Audio DriverFinal Status:SuccessVersion of Item:5.00.60000.49Size:1 MbytesCatalyst RegistrationFinal Status:SuccessVersion of Item:2.01.0000Size:1 Mbytes
Other detected devices
ManufacturerATI Technologies IncDevice ID0xaa18Vendor ID0x1002Class Code0x040300Revision ID0x00Subsystem ID0xaa18Subsystem vendor ID0x1787
Error messagesDriver Install: the installation failed

i did system reboot after installation and got the following messages in order of appearance...

Clistart.exe - bad image

c:\windows\system32\atiadlxy.dll is either not designed to run on windows or it contains an error.try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

This message was followed by....

no ati graphics installed or the ati driver is not functioning properly.please install the ati driver appropriate for your ati hardware.

Device manager shows my ati radeon hd 3850 as "unknown device" under other devices.I tried disabling it and reenabling it,but to no avail.I'm waiting for advice beforee i do anything else.Someone out there MUST have a clue what's going on.


I've uninstalled ati catalyst 9.6(hopefully with no leftover files that are corrupted).Now i'm going to reboot computer and try getting that video card of mine recognized as something other than "other device"!

I used the uninstall driver option in the driver tab of "unknown device",then scanned for new hardware and have found "video controller(vga compatible)".I'm not sure wheather to "locate and install driver software" using the found new hardware or use an ati catalyst from ati website!Either way seems to lead to dead ends.

Last edited by DSmith148; 06-30-2009 at 04:13 PM.. Reason: added info
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