Hi, Rick.
Could he use the old trick of installing the camera again, and then
uninstalling it properly?
RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100
"Rick Rogers" <rick@xxxxxx> wrote in message
news:u7Da57W#JHA.2824@xxxxxx
Quote:
> Hi,
>
> To access the minidump, you must logon to an admin account and then set
> folder options/view to see hidden and system folders. You will then
> "permit" yourself to access the folder (C:\Windows\minidump).
>
> If you suspect it stems from the camera software, the only way it could be
> causing this issue is if part of it is still loading as part of the
> startup axis. In this case, disabling it would be the key. You can use a
> tool like autoruns from the former sysinternals to identify and remove the
> loading entry:
> http://technet.microsoft.com/en-us/s.../bb963902.aspx
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
>
> "PlumbM" <PlumbM@xxxxxx> wrote in message
> news:5ED7F03D-387A-44C7-93BD-8609C79EBC51@xxxxxx Quote:
>> Here's my deal,
>>
>> my customer installed a sony handycam, she then found it wasn't vista
>> compatible and uninstalled it. This program saved what appears to be
>> three
>> IRQ's. I can't seem to find out which ones, but the software is no
>> longer
>> showing as installed. I did see the folder in the registry it ties to,
>> but
>> there isn't much there and I didn't want to tamper with it. I found
>> upgrades
>> for vista for the handycam, but maybe not the right model. she has no
>> idea
>> which it is, i tried four upgrades and each says there is no program that
>> requires it. Also, I can't get to this mini dump file, I'm not sure how
>> to
>> make myself that type of user within vista yet.
>> any idea?
>>
>> not knocking vista - love vista, much better than XP
>> --
>> PlumbM
>>
>> "Rick Rogers" wrote:
>> Quote:
>>> Hi Plumb,
>>>
>>> > When this happens, the only option is to do a hard shutdown and vista
>>> > doesn't like it.
>>>
>>> You can run your car into a brick wall to stop it, but eventually you
>>> won't
>>> be able to get it to start again. This is analagous to what you are
>>> doing to
>>> your computer.
>>>
>>> > I've tried cleaning the registry,
>>>
>>> Bad idea for a multitude of reasons, and besides the problem does not
>>> lie in
>>> the registry (more on this below).
>>>
>>> > and have no restore.
>>>
>>> Why?
>>>
>>> > Before I go to far, has this come up before?
>>>
>>> You already went too far with the registry cleaner. They are worse than
>>> useless, they are dangerous.
>>>
>>> >I have a Gateway m series with vista home premium. When I shut down, I
>>> >get
>>> >a message saying the IRQ is not less-or_equal.
>>>
>>> The message indicates a system driver file is not properly responding to
>>> the
>>> terminate signal. You need to know which one is the cause. Did you
>>> recently
>>> update any drivers prior to the onset of this problem? This would
>>> include
>>> software supporting drivers such as those used in antivirus software.
>>>
>>> The problem file may be named in the dump file created when the error
>>> message occurs. If you are not familiar with debugging them, you can
>>> send
>>> the most recent one under C:\Windows\Minidump to me at
>>> rick_at_mvps_dot_org
>>> using a subject line of 'per req' to get past filters and I'll take a
>>> look.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>
>>> "PlumbM" <PlumbM@xxxxxx> wrote in message
>>> news:E51F1C7E-E865-498B-A1EA-DD773568FC8F@xxxxxx
>>> > --
>>> > Plumb