Hi, t-4-2.
WLM doesn't impose such a limit, nor does Outlook. Must be her ISP that has
"locked up" her account. Contact the ISP.
Or, use webmail to access the account, review the incoming messages, and
delete any spam or other problem ones. If her mailbox is still too full,
she'll have to read and delete some of the good ones to make room for more.
Maybe one of those messages holds some large photos or other graphics files.
RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100
"t-4-2" <dhuang1@xxxxxx> wrote in message
news:#pbI28o#JHA.5064@xxxxxx
Quote:
> A friend of mine went on a short vacation. Came back and found 278 e-mails
> in her mail box. According to her, the e-mail account is " locked up ".
> Fortunately she has another account.
> I believe she is using Outlook.
> What can I tell her to " unlock " that account ? Thank you.
>
> t-4-2