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Unexpected shutdown GateWay GT5428, intel pentium D CPU 3.20GHz, 1GB of RAM, 32-bit system.
ok my dad bought a Gateway (model:GT5428) desktop about two years ago. well not long after that it started to shutdown unexpectedly. ofcoarse my dad thinking that it would cost a butt load of money to get it fixed. so he tried to fix it himself and asking my step-grandfather to help him, but the problem still continues.
Here I'll give detailed discription of what usually happens: when logging in, the unit's fan gets really noisy as if its handling alot at once. if we open a program like internet explorer to soon it will shutdown; so we usually wait a while until we think it's ok to open the program. but after shutting down a blue screen appears and then it reboots. now in safe mode it works fine so I'm pretty sure it's not a Ram problem but I believe it maybe a driver issue concerning some hardware( a linksys wi-fi adapter) that was installed by someone at circuit city when he bought the computer.
so I need help finding the problem. Problem reports and solutions has logged in 366 unexpected shutdowns since 2007. |