Type command into the search box on Start. Right click Command Prompt and
type (on 1 line)
wmic recoveros get autoreboot,writetosystemlog,debuginfotype,writedebuginfo
If Write to System Log is true type in Start's search Event and choose Event
Viewer.Look for the message re your crash.
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"hothed91" <guest@xxxxxx-email.com> wrote in message
news:9064e8dbe53878e3a57f576b95cfc13b@xxxxxx-gateway.com...
Quote:
>
> *_GateWay_GT5428,_intel_pentium_D_CPU_3.20GHz,_1GB_of_RAM,_32-bit_system._*
>
> ok my dad bought a Gateway (model:GT5428) desktop about two years ago.
> well not long after that it started to shutdown unexpectedly. ofcoarse
> my dad thinking that it would cost a butt load of money to get it fixed.
> so he tried to fix it himself and asking my step-grandfather to help
> him, but the problem still continues.
>
> Here I'll give detailed discription of what usually happens: when
> logging in, the unit's fan gets really noisy as if its handling alot at
> once. if we open a program like internet explorer to soon it will
> shutdown; so we usually wait a while until we think it's ok to open the
> program. but after shutting down a blue screen appears and then it
> reboots. now in safe mode it works fine so I'm pretty sure it's not a
> Ram problem but I believe it maybe a driver issue concerning some
> hardware( a linksys wi-fi adapter) that was installed by someone at
> circuit city when he bought the computer.
> so I need help finding the problem. Problem reports and solutions has
> logged in 366 unexpected shutdowns since 2007.
>
>
> --
> hothed91