are you running at least SP1. there was no x64 before this
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"supplysider" <supplysider@xxxxxx> wrote in message
news:A51F4453-9269-4591-9C14-E1A00093A8A1@xxxxxx
Quote:
> huh... yes I understand that... I attempted to do what you said.
> However,
> the issue is that the sb server would not allow me to add the prnms002.inf
> file.. I got the error saying different processor architecture...
>
> "Alan Morris [MSFT]" wrote:
> Quote:
>> you will need use a Vista 64 bit machine to remotely add the driver to
>> the
>> server.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "supplysider" <supplysider@xxxxxx> wrote in message
>> news:7467B48B-3A5A-4C60-9E71-D05028EECCB5@xxxxxx Quote:
>> >I have tried that before, it won't allow me to add the file.. the only
>> >check
>> > spot available is for a different processor architecture. so I get an
>> > error.
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> install the 64bit fax driver onto the server
>> >>
>> >> 1. How to Set up Fax driver files for cross-architecture clients
>> >>
>> >>
>> >> The following is the procedure to install cross architecture drivers :
>> >>
>> >> i. Right click on the Fax printer in "Printers" page
>> >> and
>> >> share the fax printer.
>> >>
>> >> ii. Click on 'Additional Drivers' and select the
>> >> architecture for which you want to install fax printer drivers for.
>> >>
>> >> iii. It will prompt for a Setup information file (Inf
>> >> file) .
>> >>
>> >> iv. Copy the
>> >> %windir%\system32\DriverStore\FileRepository\prnms002.inf_* from a
>> >> machine
>> >> of the architecture which you are trying to install.
>> >>
>> >> v. Select the prnms002.inf from the share jus copied.
>> >> (this
>> >> is the fax printer driver installation INF).
>> >>
>> >> vi. This should successfully install the necessary
>> >> cross
>> >> architecture Fax printer drivers in the server.
>> >>
>> >> vii. Check for the presence of the installed
>> >> architecture
>> >> in
>> >> %windir%\system32\spool\drivers\ directory.
>> >>
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "supplysider" <supplysider@xxxxxx> wrote in message
>> >> news:92403127-B360-4199-928D-22D9CDB5B05A@xxxxxx
>> >> >I have a setup where we have been using windows server 2003 small
>> >> > business(32bit) as our faxing sollution over the netowrk.. we
>> >> > recently
>> >> > upgraded our clients to vista 64 ultimate edition and our fax driver
>> >> > can't
>> >> > be
>> >> > intalled.
>> >> >
>> >> > the install driver command comes up.. but when it is clicked nothing
>> >> > happens
>> >> > the screen disappears.
>> >> >
>> >> >
>> >>
>> >>
>> >> >>
>>
>>