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Old 07-03-2009   #2 (permalink)
bnmohan via WindowsKB.com


 
 

Re: USB Broadband Modem : Device Unavailable

Sorry: it is a Vostro notebook

bnmohan wrote:
Quote:

>Hi! 3 July
>
>We have a Dell Inspiron Notebook running Vista Business 32 bit.
>We installed A Highspeed Broadband modem on on of the four USB ports.
>The machine was restarted a couple of times to check that the installation
>was correct. It functioned correctly.
>However, the next day, it reported a #1717 error (Wrong Interface?), and
>subsequently failed to connect on any of the ports: Device unavailable or
>Device disconnected.
>
>No amount of interchanging/reinstalling changed anything.
>
>Under normal circumstances, the device installs itself as both a CDROM, and
>as a Removable drive (with separate drive letters). In this case, only the
>CDRom config is installed, and the removable drive is not.
>
>In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device.
>ANd I think the count is increasing with each new attempt of the device to
>reinstall itself.
>
>Can I delete all the references? Before uninstalling the Broadband system or
>after?
>
>Mohan
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