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Old 07-04-2009   #2 (permalink)
PA Bear [MS MVP]


 
 

Re: can receive but can't send...

Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the error, and even Symantec says
it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT...02111812533106

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


bo wrote:
Quote:

> i checked my email today and was able to view all my incoming mails but
> when
> i tried to reply on one of them it won't go through.
>
> here's the error message.
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'fbgdf', Account: 'my mail', Server:
> 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> Error: 10053, Error Number: 0x800CCC0F
>
> tried to troubleshoot it via windows mail help but to no avail. pls help.
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