Just followed your instructions re: services and cmd. No luck Im afraid. Ive just been looking on the link you sent (Knowledge Base article). This section:
- <LI type=a>Click Start, click All Programs, and then click Windows Update or Microsoft Update. <LI type=a>On the Windows Update Web site or on the Microsoft Update Web site, click Review your update history. A window opens that shows all the updates that have been installed or that have failed to install on the computer. <LI type=a>In the Status column of this window, locate the update that failed to install, and then click the red X.
A new window opens that displays the installation error code. - Note the error number. You will have to type or paste the error number in a search box in the next step.
......there is no red X. It just says 'failed', but on the update window where I have the option to install, when it says it has failed (within seconds as usual) thats where it says 'code 8007000D windows update encountered an unknown error'. This probably why (unknown) that I cannot find any such error code in the Microsoft update troubleshooting pages?