Thanks.
I always use BCC - don't want them all spamming each other and blaming me. And the contact record forms have multiple boxes but not "category".
Ditto here. Most important IMHO.
With my last computer this took two years to get right, then the habit disappeared with the new laptop.
You get the perserverence prize!
I have used computers alone at home for 27 years with no help from colleagues. At least when I first got Windows and struggled until 4am (UK time) to close down, I was able to phone microsoft in Seattle who said "click Start" (start???)