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Old 08-21-2009   #14 (permalink)
Strafgod


vista home premium v64
 
 

This worked for me after months of frustration, thanks Tom!

I finally found this after being prompted to download the "installation cancelled fix" update and having the installation cancelled!

Thank you Tom, you rock!!!

Quote  Quote: Originally Posted by twlykins View Post
Quote  Quote: Originally Posted by Bill Weaver View Post
I get Hewlett Packard Updates on a routine basis. I have owned the computer for about 45 days and have received app 6 updates. They are:
HP Security Update
Realtek high definition audio driver update
Intel matrix storage manager driver update and
Windows help and support update

Each time I have tried to install them and each time I have received a note in the status column that "installation cancelled"?

Any ideas?

Thanks in advance.

Bill Weaver

TRY THIS:

Select Start

All Programs

Select HP

Right click HP Update

Select Properties

Select Compatibility tab

Check Run this program as administrator

Select Apply

Select Show settings for all users

Check Run this program as administrator

Select Apply

Select OK

Select OK

The computer might need a restart at this point.

then:

Select Start

All Programs

Select HP

Select HP Update

Search for updates and install...



Tom
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