I finally found this after being prompted to download the "installation cancelled fix" update and having the installation cancelled!
Thank you Tom, you rock!!!

Quote: Originally Posted by
twlykins

Quote: Originally Posted by
Bill Weaver
I get Hewlett Packard Updates on a routine basis. I have owned the computer for about 45 days and have received app 6 updates. They are:
HP Security Update
Realtek high definition audio driver update
Intel matrix storage manager driver update and
Windows help and support update
Each time I have tried to install them and each time I have received a note in the status column that "installation cancelled"?
Any ideas?
Thanks in advance.
Bill Weaver
TRY THIS:
Select
Start All Programs
Select
HP
Right click
HP Update
Select
Properties
Select
Compatibility tab
Check
Run this program as administrator
Select
Apply
Select
Show settings for all users
Check
Run this program as administrator
Select
Apply
Select
OK
Select
OK
The computer might need a restart at this point.
then:
Select
Start All Programs
Select
HP
Select
HP Update
Search for updates and install...
Tom