Yes I did send this in directly to Microsoft. The reply so far was:
Hello Jon,
Thank you for writing to us at microsoft.com.
We are sorry that your experience with our insert Product or Service was
less than acceptable. We will be forwarding your comments to the appropriate
Microsoft group, which will use your feedback when planning and evaluating
future enhancements.
Thank you for using Microsoft products and services.
Devaiah
Microsoft Online Customer Service Representative
If you have any feedback about your Online Customer Service experience,
please e-mail my manager, Sujith Sadasivan, at
managers@microsoft.com
So, looks like we will have to sit back and see what happens together!
"Jupiter Jones [MVP]" wrote:
> Since these peer to peer newsgroups are officially not monitored by
> Microsoft, hopefully you have sent your suggestion to Microsoft using an
> appropriate channel.
> Otherwise it is likely Microsoft may never see your suggestion.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "Jon Acord" <JOn@theacords.biz> wrote in message
> news:65D82EC5-7D34-4C16-AC86-9BB0D64EB853@microsoft.com...
> > To the people who run Microsoft I would say:
> >
> > Dear people; Upon investigation of the forth coming Windows Vista
> > operating
> > system it has come to my attention that the Vista upgrade disk is lacking
> > in
> > features that the previous OS Windows Xp boasted.
> >
> > Users will not be able to:
> >
> > 1. Do a clean install of the OS. I understand that an upgrade only is
> > permitted. It is understood that this must be done within a verified
> > genuine, activated copy of the operating system to thwart piracy. I
> > applaud
> > your efforts in that respect. However, Users who have chosen to upgrade,
> > should have the option of a new install. If their Xp has certain issues,
> > is
> > corrupt, the option of a clean install would be a logical choice.
> >
> > 2. Users who purchase an upgrade disk apparently do not have the option
> > of
> > booting the disk to access the repair diagnostics or restore features
> > commonly found with the previous version of Windows. This makes it less
> > appealing.
> >
> > To insure continued good faith on both sides of the fence I respectfully
> > request that these issues be addressed prior to the imminent release to
> > the
> > general public of Windows Vista.
> >
> > Cordially yours,
> >
> > Jon Acord
> >
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > http://windowshelp.microsoft.com/com....vista.general
>
>