Robert Moir

Jon Acord wrote:
> Yes I did send this in directly to Microsoft. The reply so far was:
> Hello Jon,
>
> Thank you for writing to us at microsoft.com.
>
> We are sorry that your experience with our insert Product or Service
> was less than acceptable. We will be forwarding your comments to the
> appropriate Microsoft group, which will use your feedback when
> planning and evaluating future enhancements.

"Insert Product or Service" eh? It's those personal touches that matter so
much!