Hi,
The installation is seriously damaged, and if you cannot even access it
under 'safe mode with command prompt', recovery is unlikely. Pull the drive
and slave it in another machine, recover what data you want to save. Then
reinsert it in the original machine, format and reinstall XP, Vista, or
whatever OS you choose. This happens sometimes with prerelease software, and
you should never keep data on it that you aren't willing to part with.
Fortunately, you should be able to recover it.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
"Edgar" <edgar_cabrera@msn.com> wrote in message
news:BFD61E57-2076-4E1C-951A-72A7750CE456@microsoft.com...
> Ok, here is what happen:
> Using: Windows Vista RC1 32-bit (x86)
> 1) I install RecordNow v.5.1
> 2) I rebooted the computer and I got BLUE SCREEN that says:
> BAD_POOL_CALLER
> 3) The computer Rebooted and It came me option to choose this:
> SAFE MODE
> SAFE MODE WITH NETWORKING
> SAFE MODE WITH COMMAND PROMPT
> START WINDOWS NORMALLY
> 4) I have choosen all of the options above and none have worked.
> 5) I download "Windows Memory Diagnostic supports x86-based" and it found
> no
> problems.
> 6) I put the Windows Vista DVD and rebooted it with that.
> 7) I choose RESTORE to an earlier time and this is what I got.
> Details:
> System Restore failed due to an unspecified error.
> The system cannot find the file specified. (0x80070002)
> 8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
> 9) The computer turn on with SAFE MODE on all corners, but everything esle
> is black. I can see and move the mouse but thats all the computer will let
> me
> do.
>
> Please let me know what to do. I want to go into the computer, back up
> what
> I need and then I'm going to format my drive and install my WindowsXP pro
> instead. I hate Windows Vista. Nothing but problems since I started to
> use
> it. And most of my software that I use, does not work with that edition.
> Thank you for all of your help.
> --
> Computer Tech
>
>
> "John Barnes" wrote:
>
>> Do you think you could be a little more helpful. Nobody is going to be
>> able
>> to help from here unless you provide information. WHAT came back as an
>> error. The restore or the reboot after the restore? What was your error
>> message and codes. Which version of Vista 86 or 64? and is it RC1, RTM,
>> etc.
>> Once on a failed install I had an unsigned driver get installed that
>> prevented the boot until I removed it.
>>
>> "Edgar" <edgar_cabrera@msn.com> wrote in message
>> news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
>> > It does not let do anything after using the Ctrl+Shift+Esc. I tryed
>> > using
>> > the DVD from winvista and I did the Restore, but it comes back as an
>> > error.
>> > Any other suggestions?
>> >
>> > Thank You.
>> > --
>> > Computer Tech
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> Hit ctrl+shift+escape to see if you can get task manager. If so, on
>> >> the
>> >> applications tab click 'new task' and enter 'control appwiz.cpl' to
>> >> open
>> >> the
>> >> add/remove dialog. This should allow you to uninstall the software.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >>
>> >> "Edgar" <edgar_cabrera@msn.com> wrote in message
>> >> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
>> >> > Hi All.
>> >> > My Windows vista will not BOOT even in SAFE MODE. I install
>> >> > RecordNow
>> >> > and
>> >> > when I rebooted the computer it stop working. I click on the Safe
>> >> > Mode,
>> >> > Safe
>> >> > Mode with Networking, safe mode command prompt and when the computer
>> >> > starts,
>> >> > It only says on all the 4 sides SAFE MODE but the screen is dark. I
>> >> > can
>> >> > use
>> >> > the mouse but I dont see anything else. Does anybody know how I can
>> >> > uninstall that software? Thank You.
>> >> > --
>> >> > Computer Tech
>> >>
>> >>
>>
>>