When the system starts up, hit the f8 key and with luck you will be offered
the option to start with the last known good registry.
Failing that it looks like you are going to have several choices. Identify
the driver installed by your program and delete it. Install XP on another
partition and retrieve your data, then you can delete the Vista Partition.
Restore your registry manually. If the program adds any services, you can
disable them and see if you then can get into safe mode to remove the
program. I don't know the program so you are going to have to do the
research about the last item. Maybe you could check startup services on
another machine you have it installed on to see if any are related to this
program.
When you run safe mode, while it is loading the drivers etc. it usually
lists the items as they are being loaded. Do you get this list and what is
the last item on the list.
I haven't done either of the last two with Vista, but you could try with the
XP instructions. If you have everything you want to backup is in a couple
of locations, you could use the Recovery Console or a DOS program to make
your copies if you have an accessible area to store them.
Good luck.
"Edgar" <edgar_cabrera@msn.com> wrote in message
news:348EB78D-F077-45B8-9C29-455DC426818E@microsoft.com...
> Any answer will be apreciated.
> You can send them to my E-Mail.
> Thank You.
> edgar_cabrera@msn.com
> --
> Computer Tech
>
>
> "Edgar" wrote:
>
>> Ok, here is what happen:
>> Using: Windows Vista RC1 32-bit (x86)
>> 1) I install RecordNow v.5.1
>> 2) I rebooted the computer and I got BLUE SCREEN that says:
>> BAD_POOL_CALLER
>> 3) The computer Rebooted and It came me option to choose this:
>> SAFE MODE
>> SAFE MODE WITH NETWORKING
>> SAFE MODE WITH COMMAND PROMPT
>> START WINDOWS NORMALLY
>> 4) I have choosen all of the options above and none have worked.
>> 5) I download "Windows Memory Diagnostic supports x86-based" and it found
>> no
>> problems.
>> 6) I put the Windows Vista DVD and rebooted it with that.
>> 7) I choose RESTORE to an earlier time and this is what I got.
>> Details:
>> System Restore failed due to an unspecified error.
>> The system cannot find the file specified. (0x80070002)
>> 8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
>> 9) The computer turn on with SAFE MODE on all corners, but everything
>> esle
>> is black. I can see and move the mouse but thats all the computer will
>> let me
>> do.
>>
>> Please let me know what to do. I want to go into the computer, back up
>> what
>> I need and then I'm going to format my drive and install my WindowsXP pro
>> instead. I hate Windows Vista. Nothing but problems since I started to
>> use
>> it. And most of my software that I use, does not work with that edition.
>> Thank you for all of your help.
>> --
>> Computer Tech
>>
>>
>> "John Barnes" wrote:
>>
>> > Do you think you could be a little more helpful. Nobody is going to be
>> > able
>> > to help from here unless you provide information. WHAT came back as an
>> > error. The restore or the reboot after the restore? What was your
>> > error
>> > message and codes. Which version of Vista 86 or 64? and is it RC1,
>> > RTM,
>> > etc.
>> > Once on a failed install I had an unsigned driver get installed that
>> > prevented the boot until I removed it.
>> >
>> > "Edgar" <edgar_cabrera@msn.com> wrote in message
>> > news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
>> > > It does not let do anything after using the Ctrl+Shift+Esc. I tryed
>> > > using
>> > > the DVD from winvista and I did the Restore, but it comes back as an
>> > > error.
>> > > Any other suggestions?
>> > >
>> > > Thank You.
>> > > --
>> > > Computer Tech
>> > >
>> > >
>> > > "Rick Rogers" wrote:
>> > >
>> > >> Hi,
>> > >>
>> > >> Hit ctrl+shift+escape to see if you can get task manager. If so, on
>> > >> the
>> > >> applications tab click 'new task' and enter 'control appwiz.cpl' to
>> > >> open
>> > >> the
>> > >> add/remove dialog. This should allow you to uninstall the software.
>> > >>
>> > >> --
>> > >> Best of Luck,
>> > >>
>> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> > >> http://mvp.support.microsoft.com/
>> > >> Windows help - www.rickrogers.org
>> > >>
>> > >> "Edgar" <edgar_cabrera@msn.com> wrote in message
>> > >> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
>> > >> > Hi All.
>> > >> > My Windows vista will not BOOT even in SAFE MODE. I install
>> > >> > RecordNow
>> > >> > and
>> > >> > when I rebooted the computer it stop working. I click on the Safe
>> > >> > Mode,
>> > >> > Safe
>> > >> > Mode with Networking, safe mode command prompt and when the
>> > >> > computer
>> > >> > starts,
>> > >> > It only says on all the 4 sides SAFE MODE but the screen is dark.
>> > >> > I
>> > >> > can
>> > >> > use
>> > >> > the mouse but I dont see anything else. Does anybody know how I
>> > >> > can
>> > >> > uninstall that software? Thank You.
>> > >> > --
>> > >> > Computer Tech
>> > >>
>> > >>
>> >
>> >