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Old 12-22-2006   #7 (permalink)
Chad Harris


 
 

Re: Boot Failure /Command for SR/Location of Outlook .pst folders

That command can be typed at any prompt you get that is for the drive that
the problem OS is on. That command has everything I typed in it--it
doesn't mean necessarily that you will be in C:\ . I've made that command
work for other drives.

Whatever the prompt and there has to be a prompt, type that full command in
or copy paste it. It will bring up system restore from the command prompt.

Again whatever the prompt, at the prompt type in:

c:\windows\system\restore\rstrui.exe

You can certainly type it in at a C:\Windows\System32 prompt.

To find the .pst folder(s) make sure you show all hidden Windows Folders by
typing control folders in the run box>view>check mark out of "hide protected
operating system files"

As to the location of your Outlook .pst folders the file path is always
listed in Outlook at Tools>Options> and by default in OL 2003 Outlook
places each Offline Folders (.ost) file and Personal Folders (.pst) file
that it creates in the C:\[whatever drive Vista is on] Users\Your
Profile\\Application Data\Local\Microsoft\Outlook . This differs slightly
from the location in XP which is usually default

C:\Documents and Settings\<user>\Local Settings\Application
Data\Microsoft\Outlook\outlook.pst

The first file path is where my Outlook 2007 .pst folder is on Vista and I
noticed that they have for whtever reason switched the order of Local in the
file path.

So look there.

Since you are trying to back up Outlook, I have included several easy ways
to do this. MSFT has a free download for a Backup tool I suggest you use
for OL 2003. I haven't found one yet for OL 2007.

Using the Microsoft Outlook Personal Folders Backup tool
http://office.microsoft.com/en-us/ou...875321033.aspx

How to manage .pst files in Outlook 2002 and in Outlook 2003
http://support.microsoft.com/kb/287070

Win One Care has a checkbox that easily backs up OE if you were on an OS for
OE (I supppose in the future it will have one for Win Mail, and one for
Outlook.

Good luck,

CH


"MichaelMcGaha" <MichaelMcGaha@discussions.microsoft.com> wrote in message
news:44D04136-7B8D-4328-9093-7737A95DF996@microsoft.com...
>
>
> "Chad Harris" wrote:
>
>> Michael--
>>
>> I assume you tried all possible access to system restore @ F8 Windows
>> Advanced Options. You named 3 and there are 4 including Safe Mode VGA.
>> Also you could try LKG (Last Known Good Configuration @ F8--it's one of
>> the
>> Windows Adv Options.

>
> Yes. I tried Safe Mode alone, with Networking, and with Command Prompt. I
> also enabled boot logging, low-res, LKG, debugging and driver sig
> enforcement. All acted the same way.
>
>> Did you try startup repair by clicking on the recovery link after the
>> language choice in setup inserting the DVD? It seems like you might
>> have.
>> I'd try it once more. Sometimes it takes more than once.

>
> I've tried it many times over the last few days. going to try it again.
>
>> Did you try safe mode with command? You need to know the command for
>> system
>> restore to try when you run it and if you are able to run SF try every
>> possible restore point before giving up.

>
> Safe with command just came up to the safemode screen with mouse access...
> nothing else ever happened. The only way I can get to the command prompt
> is
> with the CD in and getting the repair tools. I'll try this with that
> command
> prompt.
>
>> The command to use at the safe mode command prompt is:
>>
>> c:\windows\system\restore\rstrui.exe

>
> there is no C:\windows\system\restore directory.
> there is a C:\windows\system32\restore directory but it is empty.
> I found the rstrui.exe in C:\windows\system32 by booting from the disk and
> selecting the command prompt option at the bottom. it just brings up the
> same
> restore window that the system restore option brings up.
>
>> You run the startup repair tool this way:
>>
>> http://support.microsoft.com/kb/925810/en-us
>>
>> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
>> http://www.windowsvista.windowsreins...rtup/index.htm
>>
>> Note The computer must be configured to start from a CD or from a DVD.
>> For
>> information about how to configure the computer to start from a CD or
>> from a
>> DVD, see the information that came with the computer.
>> 2. Restart the computer. To do this, click Start, click the arrow next to
>> the Lock button, and then click Restart.
>>
>> This usually means that you enter bios setup by whatever key or keys
>> (sometimes there is more than one key that will do it for your model--go
>> to
>> pc manufacturer site) and configure CD to be first in the boot order.
>>
>> See for ref:
>> Access/Enter Motherboard BIOS
>> http://www.michaelstevenstech.com/bios_manufacturer.htm
>>
>> Note If you cannot restart the computer by using this method, use the
>> power
>> button to turn off the computer. Then, turn the computer back on.
>> 3. Set your language preference, and then click Next.
>>
>> Note In most cases, the startup repair process starts automatically, and
>> you
>> do not have the option to select it in the System Recovery Options menu.
>> 4. Click Repair your computer.
>> 5. In the System Recovery Options dialog box, click the operating system
>> that you want to repair, and then click Next.
>> 6. In the System Recovery Options menu, click Startup Repair to start the
>> repair process.
>> 7. When the repair process is complete, click Finish.
>>
>> Additional References for Startup Repair With Screenshots:
>>
>> How to Use Startup Repair:
>>
>> ***Accessing Windows RE (Repair Environment):***
>>
>> 1) Insert Media into PC (the DVD you burned)
>>
>> 2) ***You will see on the Vista logo setup screen after lang. options in
>> the
>> lower left corner, a link called "System Recovery Options."***
>>
>> Screenshot: System Recovery Options (Lower Left Link)
>> http://blogs.itecn.net/photos/liuhui...4/500x375.aspx
>>
>> Screenshot: (Click first option "Startup Repair"
>> http://www.leedesmond.com/images/img...SysRecOpt2.bmp
>>
>> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
>> http://www.windowsvista.windowsreins...rtup/index.htm
>>
>> 3) Select your OS for repair.
>>
>> 4) Its been my experience that you can see some causes of the crash from
>> theWin RE feature:

>
> Every time I've ran the startup repair it says "Startup Repair could not
> detect a problem"
>
>
>> Good luck,
>>
>> CH

>
> Still stumped. and I went through all these options again to make sure.
> Thank you for your response. I'm afraid I'm going to have to just lose
> everything :/ I've got a backup from last Friday, but a LOT of work since
> then I'd like to save.


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