HP did not get the problem to repro using Wordpad. Does it work for you
using wordpad. Are you using Letter size paper or some other size?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
"Yuval Rakavy" <YuvalRakavy@discussions.microsoft.com> wrote in message
news:EC06F5FB-25A9-4103-B39B-FECDFDCB7C85@microsoft.com...
> Yes, it is attached to USB
>
> What kind of information will help your (or HP) to diagnose the problem?
>
> Yuval
>
> "Alan Morris [MSFT]" wrote:
>
>> System info is not going to have anything useful for HP. I assume the
>> device is attached with USB.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Yuval Rakavy" <YuvalRakavy@discussions.microsoft.com> wrote in message
>> news:A0402CDD-441A-4B44-A19A-348D7E6A8C1F@microsoft.com...
>> > Hi!
>> >
>> > It happens every time to me from both Outlook and Access. If you would
>> > like
>> > I can send you the output of Office System Information application so
>> > you
>> > can
>> > see my exact setup.
>> >
>> > Thanks,
>> > Yuval
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> HP was unable to repro this issue. All applications print blank page
>> >> on
>> >> landscape (I assume HP used Letter size page) ?
>> >>
>> >> From: Wenzhong (Hewlett-Packard)
>> >>
>> >> Sent: Thursday, January 18, 2007 10:49 AM
>> >>
>> >> To: Alan Morris
>> >>
>> >> Subject: RE: Bug in HP OfficeJet d145 in Vista RTM
>> >>
>> >> Alan,
>> >>
>> >> Our test lab could not repro this issue. They printed landscape on to
>> >> OfficeJet D series printer form Vista x86 OK (Wordpad). Is this a
>> >> special
>> >> app or not inbox driver or something we have to know to repro?
>> >>
>> >> Thanks.
>> >>
>> >> Wenzhong
>> >>
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Yuval Rakavy" <YuvalRakavy@discussions.microsoft.com> wrote in
>> >> message
>> >> news:405E663B-E8D4-41DC-8400-05585324897A@microsoft.com...
>> >> > After a week of horror (seperate story...) I was able to upgrade my
>> >> > computer
>> >> > to Vista RTM.
>> >> >
>> >> > There is a bug in the HP Office Jet D series printers. When printing
>> >> > in
>> >> > landscape, the printer just spits out empty pages. Printing in
>> >> > portrait
>> >> > seems
>> >> > to work.
>> >> >
>> >> > Best regards,
>> >> > Yuval
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>