I don't have the link handy, but go to the Symantec support website and look
for the manual uninstall instructions they have posted there.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>I just went through a Windows XP Home -> Vista Home Premium upgrade and it
>went fairly smoothly with the exception of Norton Anti-virus. The
>instruction said to update your anti-virus program and then disable it
>while your are upgrading to Vista. (It should have said uninstall the
>anti-viris program) After the Vista upgradeit complained about Norton
>Anti-Virus 2006 and it recommended the download of a newer 2007 version.
>We downloaded the 2007 version but the install kept failing. I think it is
>because the 2006 version would not uninstall.
>
> I went into the control panel and tried to uninstall the 2006 version and
> it almost completed but could not stop some service. Once you click
> cancel it tried to undo the uninstall and it is not very successful and
> leaves the system a mess.
>
> What I need is a way to manually uninstall Norton anti-virus 2006 or a way
> to just stop it from starting up so that Norton 2007 can install. Anyone?
>
> Al
>
>
>