You have to uninstall any suspect programs before you install Vista. You may
not/can not uninstall them after you do an upgrade and find out that the
program in not compatible.
Homework and research before upgrading really are necessary before you
attempt to upgrade.
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
"Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>I just went through a Windows XP Home -> Vista Home Premium upgrade and it
>went fairly smoothly with the exception of Norton Anti-virus. The
>instruction said to update your anti-virus program and then disable it
>while your are upgrading to Vista. (It should have said uninstall the
>anti-viris program) After the Vista upgradeit complained about Norton
>Anti-Virus 2006 and it recommended the download of a newer 2007 version.
>We downloaded the 2007 version but the install kept failing. I think it is
>because the 2006 version would not uninstall.
>
> I went into the control panel and tried to uninstall the 2006 version and
> it almost completed but could not stop some service. Once you click
> cancel it tried to undo the uninstall and it is not very successful and
> leaves the system a mess.
>
> What I need is a way to manually uninstall Norton anti-virus 2006 or a way
> to just stop it from starting up so that Norton 2007 can install. Anyone?
>
> Al
>
>
>