You will find it difficult to manually remove Norton. Visit the Norton
website and search for the Norton Removal Tool. If you can't find it ( I
don't have the link to hand) visit my website
http://vistasupport.mvps.org
click on the contact me tab and email me and I'll send you a copy of the
tool. If you need to email me for this application please follow the mailing
instructions regarding putting vista support in the subject line, otherwise
your mail might get deleted.
The Norton Removal Tool will remove all Norton products. Once Norton has
been uninstalled find another anti virus, for that matter use the free
version of AVG
http://free.grisoft.com but dump Norton. I don't use Norton
nor will I use Norton products. They are more trouble than they are worth.
--
John Barnett MVP
Associate Expert
Windows Shell/User
Web:
http://xphelpandsupport.mvps.org
Web:
http://vistasupport.mvps.org
The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
"Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
news
ki6s2llo12r04p0b8phs003i0mgabfum7@4ax.com...
>I just went through a Windows XP Home -> Vista Home Premium upgrade
> and it went fairly smoothly with the exception of Norton Anti-virus.
> The instructions said to update your anti-virus program and then
> disable it while you are upgrading to Vista. (It should have said
> uninstall the anti-virus program) After the Vista upgrade it
> complained about Norton Anti-Virus 2006 and it recommended the
> download of a newer 2007 version.
>
> We downloaded the 2007 version but the install kept failing. I think
> it is because the 2006 version would not uninstall.
>
> I went into the control panel and tried to uninstall the 2006 version
> and it almost completed but could not stop some service. Once you
> click cancel it tried to undo the uninstall and it is not very
> successful and leaves the system a mess.
>
> What I need is a way to manually uninstall Norton anti-virus 2006 or a
> way to just stop it from starting up so that Norton 2007 can install.
> Anyone? Is there a Safe Mode with Vista?
>
> Al
>
>