JThek [MS]

Erik, what's the best way to get in touch with you? Thx!

"Erik Van Reeth" wrote:

> Hi
>
> I have exactly the same issue.
> 2 VISTA RTM machines.
>
> The event :
>
> Log Name: Application
> Source: Microsoft-Windows-RemoteAssistance
> Date: 1/31/2007 7:52:26 AM
> Event ID: 3
> Task Category: None
> Level: Critical
> Keywords:
> User: BELGACOM\id080389a
> Computer: ITNBGC-GXVOBIF5.BGC.local
> Description:
> Application will terminate, a critical error was detected in
> d:\vistartm\base\diagnosis\ra\ui\novinterdialog.cpp Line 4553 Function
> OnErrorProc
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-RemoteAssistance"
> Guid="{5b0a651a-8807-45cc-9656-7579815b6af0}" />
> <EventID>3</EventID>
> <Version>0</Version>
> <Level>1</Level>
> <Task>0</Task>
> <Opcode>2</Opcode>
> <Keywords>0x1000000000000000</Keywords>
> <TimeCreated SystemTime="2007-01-31T06:52:26.743Z" />
> <EventRecordID>162</EventRecordID>
> <Correlation />
> <Execution ProcessID="2524" ThreadID="2120" />
> <Channel>Application</Channel>
> <Computer>ITNBGC-GXVOBIF5.BGC.local</Computer>
> <Security UserID="S-1-5-21-2409279258-912252499-2098677328-1111" />
> </System>
> <EventData>
> <Data
> Name="file">d:\vistartm\base\diagnosis\ra\ui\novinterdialog.cpp</Data>
> <Data Name="line">4553</Data>
> <Data Name="function">OnErrorProc</Data>
> <Data Name="error">2147952454</Data>
> </EventData>
> </Event>
>
> Is there some update in the meantime ?
>
> Many thanks
> Erik
>
> "JThek [MS]" wrote:
>
> > This problem was seen in earlier builds and was fixed in the final Vista
> > (RTM) build. Are you running the RTM version or are you running a pre-RTM
> > build? If you are running RTM can you add the following info:
> >
> > The XML from the detailed view of the Remote Assistance Event.
> > 1) Open event viewer
> > 2) Browse to Remote Assistance error event
> > 3) Select Details view
> > 4) Copy entire XML blob (which includes an error code) and post.
> >
> > "avdhorst" wrote:
> >
> > > When I try to establish Remote assistance to a workstattion in my domain i
> > > get the message:
> > >
> > > Windows Remote Assistance is closing. An unknown error occurred so the
> > > session was disconnected.
> > >
> > > Eventlog:
> > > Application will terminate, a critical error was detected in
> > > d:\vistartm\base\diagnosis\ra\ui\novinterdialog.cpp Line 4553 Function
> > > OnErrorProc
> > >
> > > Anyone a idea? I think it's a bug.