Erik Van Reeth

Hi JThek

You can ping me on my office email : erik.van.reeth AT hp.com
I can forward you also my telephone number afterwards.

Many thanks in advance
Erik



"JThek [MS]" wrote:

> Erik, what's the best way to get in touch with you? Thx!
>
> "Erik Van Reeth" wrote:
>
> > Hi
> >
> > I have exactly the same issue.
> > 2 VISTA RTM machines.
> >
> > The event :
> >
> > Log Name: Application
> > Source: Microsoft-Windows-RemoteAssistance
> > Date: 1/31/2007 7:52:26 AM
> > Event ID: 3
> > Task Category: None
> > Level: Critical
> > Keywords:
> > User: BELGACOM\id080389a
> > Computer: ITNBGC-GXVOBIF5.BGC.local
> > Description:
> > Application will terminate, a critical error was detected in
> > d:\vistartm\base\diagnosis\ra\ui\novinterdialog.cpp Line 4553 Function
> > OnErrorProc
> > Event Xml:
> > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > <System>
> > <Provider Name="Microsoft-Windows-RemoteAssistance"
> > Guid="{5b0a651a-8807-45cc-9656-7579815b6af0}" />
> > <EventID>3</EventID>
> > <Version>0</Version>
> > <Level>1</Level>
> > <Task>0</Task>
> > <Opcode>2</Opcode>
> > <Keywords>0x1000000000000000</Keywords>
> > <TimeCreated SystemTime="2007-01-31T06:52:26.743Z" />
> > <EventRecordID>162</EventRecordID>
> > <Correlation />
> > <Execution ProcessID="2524" ThreadID="2120" />
> > <Channel>Application</Channel>
> > <Computer>ITNBGC-GXVOBIF5.BGC.local</Computer>
> > <Security UserID="S-1-5-21-2409279258-912252499-2098677328-1111" />
> > </System>
> > <EventData>
> > <Data
> > Name="file">d:\vistartm\base\diagnosis\ra\ui\novinterdialog.cpp</Data>
> > <Data Name="line">4553</Data>
> > <Data Name="function">OnErrorProc</Data>
> > <Data Name="error">2147952454</Data>
> > </EventData>
> > </Event>
> >
> > Is there some update in the meantime ?
> >
> > Many thanks
> > Erik
> >
> > "JThek [MS]" wrote:
> >
> > > This problem was seen in earlier builds and was fixed in the final Vista
> > > (RTM) build. Are you running the RTM version or are you running a pre-RTM
> > > build? If you are running RTM can you add the following info:
> > >
> > > The XML from the detailed view of the Remote Assistance Event.
> > > 1) Open event viewer
> > > 2) Browse to Remote Assistance error event
> > > 3) Select Details view
> > > 4) Copy entire XML blob (which includes an error code) and post.
> > >
> > > "avdhorst" wrote:
> > >
> > > > When I try to establish Remote assistance to a workstattion in my domain i
> > > > get the message:
> > > >
> > > > Windows Remote Assistance is closing. An unknown error occurred so the
> > > > session was disconnected.
> > > >
> > > > Eventlog:
> > > > Application will terminate, a critical error was detected in
> > > > d:\vistartm\base\diagnosis\ra\ui\novinterdialog.cpp Line 4553 Function
> > > > OnErrorProc
> > > >
> > > > Anyone a idea? I think it's a bug.