Jonathan Schwartz 2

Mark,

Likely you and Microsoft are each correct...

Perhaps better expressed, exactly how much did you pay for your Vista Version?

If the price that you paid is equal to the prices provided by Microsoft
Sales, you are correct.

If the price you paid is considerably less than the prices provided by
Microsoft Sales, well, Microsoft is correct.

Are you certain that you do not have retail Vista Upgrade OEM?

--
Windows Vista
Become Part of The Legacy!



"Mark" wrote:

> I have Windows Vista 64bit upgrade retail and when I went to use
> Microsoft chat support, it requires the PID. I choose what country I am
> in, what version of software and then the product ID. After entering the
> product ID it says
>
> "The product ID number you entered is not supported in the country that
> you have selected. Enter another product ID number or select a different
> support option below."
>
> Microsoft has told me my product is OEM, pirated, not 64 bit and finally
> said it was downloaded from Digital River. Microsoft support is such a
> mess.
>
> I see on these groups I am not the only person having this problem but
> yet MS says it is me or my software. MAYBE someone at MS would look into
> this issue at a higher lever as opposed to keep pushing me off to a 3rd
> world country support staff which is useless.
>
> I have also ran the WGA tool and used every thing I can find to verify
> my software as authentic and it passes them all. Does anyone have any
> idea why this is happening?
>
> Mark
>