I have an HP all-in-one and they claim that basic functionality works out of
the box. The way it was worded, I took it to mean that I can print, scan,
and fax from Windows with the built-in windows programs. However, none of
the HP "value-added" functions would work until they came out with drivers.
Since I rarely use these HP functions, I didn't sweat it.
You don't mention what version you have but in Business or Ultimate, try
using the Windows Fax and Scan.
Also, if this is a new purchase, I would return it and get something that
has drivers in the box.
"Andy" <andy@indigo.ie> wrote in message
news:eqqaji$ame$1@news.datemas.de...
>I am so angry today I have been onto Epson Europe technical support chat
>service asking about Epson Scan drivers for a DX5000 all-in-one to which
>the technical support woman said the vista drivers were due to be out in
>January but are held back and should be available in the first quarter of
>2007 which is no good if they come out in April.
>
> Effectively I have bought this Epson DX5000 printer off the shelf. Epson
> have told me not to use the drivers out of the box, they have advised me
> to download the drivers off their website, but there is no drivers
> available for the Epson Scan, my customer wants to be able to scan her
> photos into her new PC and Epson have told me not to use the XP drivers
> for Epson scan because of compatibility problems and may make the PC
> unstable. So what a bloody mess this all is.
>
> Now, Vista has been out (albeit in Beta Mode) for ages now so why have
> Epson not been working and testing on this drivers fully since then if
> they had it might have been ready for when the final release of Vista came
> out. Meanwhile I am expected by them to keep checking back at their
> website from time to time and wait for the Epson Scan driver for this
> DX5000 to become available to download. I don't know how I am going to
> explain this to my customer who is an elderly woman and wont have a clue
> what all this is about and will not understand how they are selling a
> product in the shops which wont work fully on new PC's loaded with Vista.
>
> Why when Microsoft was producing Vista could they not have made it to 100
> percent fully work with XP drivers? - and why weren't Epson fully testing
> their Vista drivers before now?
>
> Andy.
>
>
>