Another point: check the Add Printer list but don't hit the Windows Update
button. The inbuilt ones get 'overridden' if you hit that button.
--
Jane, not plain
64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message
news:%23v9X6pAVHHA.1552@TK2MSFTNGP05.phx.gbl...
> Vista Home Premium
> New computer, clean install by manufacturer.
> Printer HP940c Ink Jet.
>
> "HP" is not given in the list of available printers, even after checking
> Windows Update.
> The list presented in the "Add Printer" dialogue box, under the heading
> Manufacturer, jumps From Gestetner to Imagistics.
>
> Have contacted HP, who have given up on me.............. they suggest that
> this is a problem with my install of Vista.
>
> I also have a HP Laser Jet, have not begun to connect that yet, Not much
> point if no HP printers listed.
>
> Very frustrated
> Peter
>