Hi Jane.
That window is always empty, untill I have hit the Windows Update.
BR
Peter
"Jane C" <jellybean@NOSPAMxjgarage.org> wrote in message
news:C818E3B2-5E0D-46D7-B97C-ECCE0C66CF7B@microsoft.com...
> Another point: check the Add Printer list but don't hit the Windows
> Update button. The inbuilt ones get 'overridden' if you hit that button.
>
> --
> Jane, not plain 
64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message
> news:%23v9X6pAVHHA.1552@TK2MSFTNGP05.phx.gbl...
>> Vista Home Premium
>> New computer, clean install by manufacturer.
>> Printer HP940c Ink Jet.
>>
>> "HP" is not given in the list of available printers, even after checking
>> Windows Update.
>> The list presented in the "Add Printer" dialogue box, under the heading
>> Manufacturer, jumps From Gestetner to Imagistics.
>>
>> Have contacted HP, who have given up on me.............. they suggest
>> that this is a problem with my install of Vista.
>>
>> I also have a HP Laser Jet, have not begun to connect that yet, Not much
>> point if no HP printers listed.
>>
>> Very frustrated
>> Peter
>>
>