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RE: Unable to install Vista
Scotts,
I'd call Dell Support again and tell them "The hell I can't!" I have to
agree with Jane, the hard drive itself has absolutely nothing to do with this
not being able to install, the controller of this hard drive is what causing
the problem. Dell know to have this problem of going from one version of
Windows to the next. I had a similar problem going from XP Media to XP Pro
(clean install), so I have to slipstream XP CD with SP2 in order to install
XP Pro. Thus far, you can't do that yet, you would have to install the
controller manually as described by Jane.
"ScottS" wrote:
> Hello. I am unable to install Vista. I get the following error message,
> "Close Windows installation and contact the device manufacturer for updated
> driver software for these devices:
> SCSI and RAID controllers: HDS725050KLA360"
>
> Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> HDS725050KLA360 says no driver is needed and go ahead and install Vista. I
> can't, the installer won't go any further. Any ideas?
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