Denise

I bought a laptop one week ago and it already has this same problem. Spent 3
hours on the phone with Microsoft and tried a hundred different things before
they finally admitted that it was a Vista glitch and they didn't have a fix
yet. The tech had me create new user, to which I used the Easy Transfer
utility (Welcome Center) to transfer all of my files and settings (excluded
Windows Mail!) from the "bugged" user. I then set up my e-mail from scratch
on the new user account, and now it works like a charm. I'm sure I'll get
"bugged" again soon, but hopefully Microsoft will come up with a fix soon.

"Gail" wrote:

> Message stuck in outbox. Cannot delete, hence cannot send. Help.