David N

What email did you use for your upgrade? When I upgraded, I had to type in an
email in order to receive a proof of purchase. The email that I put was also
registered to my digital locker. Within the email, their was a link to this
file. I had the option of either running it straight from the link, or saving
it to my desktop for later use. I save it to my desktop for later use, but I
also received a copy of it in my digital locker. You can locate your digital
locker in vista by going to start, control panel, programs, and then "Manage
programs you buy online (digital locker)". Your whole purchase revolves
around the email that you put, when you made your purchase. Microsoft claims
that you receive a copy of your license in your digital locker 3 days after
purchase. I actually received it about 2 weeks later or so. I hope this helps
some.

"AP-123" wrote:

> News gets better!
>
> Just today I went to windows update and downloaded an "Ultimate Extra",
> something for Bit Locker.
>
> Vista now tells me I need to validate "AGAIN". It will not accept my Vista
> Business Key and I've been on the phone for 3 hours with Microsoft, Digital
> Locker, Office Depot Anytime Upgrade and now finally Microsoft again...
>
> THANKS MICROSOFT
>
> One person told me it was a know issue, the other say you have to talk call
> "someone else"...
>
> "Jeffrey S. Sparks" wrote:
>
> > If your talking about the product key, i read somewhere in this newsgroup of
> > someone having the same problem and someone suggested downloading a program
> > that will retrieve the key and tell you what it is. I'm sorry i don't
> > remember what the name of the program is but if you search for product key
> > in this newsgroup i'm sure you'll find it.
> >
> > Jeff
> >
> >
> > "AP123" <AP123@discussions.microsoft.com> wrote in message
> > news:C0F6AC4F-DFAE-4679-A52B-A551967D8A7F@microsoft.com...
> > >I upgraded to Ultimate from Vista Business and did not receive a new serial
> > > number.
> > >
> > > When i need to do a re installation, how will I get back to Vista
> > > Ultimate?
> >