Go to the Symantec Site and download a "Clean program" which will
allow you to load 2007. 2006 will not work with Vista. You have to
go buy 2007 for Vista and when you open the box you will find that
you have to go to a Symantec site and download the Vista compatible
version and then use the CD Key from the one you just bought (2007)
and then it will activate.
donvito
On Fri, 02 Feb 2007 06:31:01 -0800, Alfred Kaufmann
<al_kaufmann@hotmail.com> wrote:
>I just went through a Windows XP Home -> Vista Home Premium upgrade
>and it went fairly smoothly with the exception of Norton Anti-virus.
>The instructions said to update your anti-virus program and then
>disable it while you are upgrading to Vista. (It should have said
>uninstall the anti-virus program) After the Vista upgrade it
>complained about Norton Anti-Virus 2006 and it recommended the
>download of a newer 2007 version.
>
>We downloaded the 2007 version but the install kept failing. I think
>it is because the 2006 version would not uninstall.
>
>I went into the control panel and tried to uninstall the 2006 version
>and it almost completed but could not stop some service. Once you
>click cancel it tried to undo the uninstall and it is not very
>successful and leaves the system a mess.
>
>What I need is a way to manually uninstall Norton anti-virus 2006 or a
>way to just stop it from starting up so that Norton 2007 can install.
>Anyone? Is there a Safe Mode with Vista?
>
>Al
>