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Old 03-06-2007   #8 (permalink)
Dave Wood [MS]


 
 

Re: Search wont index outlook emails

The powerpoint issue is a known problem - if you install an Office 2003 app
*after* you install Outlook 2007 then some registry keys get overwritten
which stop indexing from working. A repair on your Office 2007 installation
should fix this.

Edward, I'm not sure what is happening. It is worth taking a look in the
Indexing Options Control Panel. There's an option on the Advanced pane
called Restore Defaults that will completely reset search. This may be worth
trying {requires a reboot}. Also do you have any search-related errors in
the Event Log?


"Pat Robertson" <PatRobertson@discussions.microsoft.com> wrote in message
news:4743EB70-6591-4681-A2DE-ABA3B6983F9D@microsoft.com...
> The old office powerpoint may just be a red herring of course and just a
> coincidence.
>
> Try the repair option under control panel (classic)/Program and Features -
> select Microsoft Office, then select Change, and select Repair. Once its
> repaired, reset the search index (Control panel/Indexing options) to see
> if
> it works for you.
>
> Cheers and best of luck!
>
> Pat
>
> "Edward" wrote:
>
>> I started with a clean Vista install and a clean Office 2007 install (I
>> didn't upgrade either) so I guess my problem is different. I have tried
>> resetting the index. I found a link on Google that suggested using the
>> Office
>> diagnositcs to fix it but it just tells me everything is fine but the
>> indexing still doesn't work.
>>
>> I am glad to hear that this can be fixed somehow, I will see if I can
>> find
>> any oher repair options. Otherwise I guess it is wait for a service pack
>> and
>> stick with Google for indexing my emails (very annoying though as this
>> was
>> one of the main reasons I bought Outlook/Vista).
>>
>> Thanks
>>
>> Ed
>>
>> "Pat Robertson" wrote:
>>
>> > Ive fixed it!
>> >
>> > Its one of two things - I had installed powerpoint from an old version
>> > of
>> > office so maybe that had screwed up the new version of office?
>> >
>> > Anyway, i uninstalled powerpoint - still no joy. But noticed that the
>> > Outlook Today page had scripting errors when selected so i did a repair
>> > (under program install/uninstall option), then reset the index (control
>> > panel/indexing options) and once it had indexed the pc again, its now
>> > ok.
>> >
>> > Ive not had a chance to reinstall powerpoint to see if that breaks it
>> > again!
>> >
>> > P
>> >
>> > "Edward" wrote:
>> >
>> > > I am glad it isn't just me having trouble with this. I think the
>> > > problem is
>> > > with Outlook 2007's indexing. It just says the number of files
>> > > remaining to
>> > > be indexed when you check the status but this number just slowly goes
>> > > up over
>> > > time never down. The search in Outlook or Vista fails even for the
>> > > word "and"
>> > > when you look in emails.
>> > >
>> > > Google desktop works (I installed this too so I could search Outllook
>> > > 2007)
>> > > but it is a bit annoying to have to use Google for this. Although the
>> > > old
>> > > Outlook 2003/XP search was slow at least it worked.
>> > >
>> > > If anyone figures out how to fix this problem please add it to the
>> > > discussion!
>> > >
>> > > Thanks
>> > >
>> > > Ed
>> > >
>> > > "Pat Robertson" wrote:
>> > >
>> > > > The other odd thing is that it did work a couple of days ago. Ive
>> > > > not done
>> > > > any setting changes to outllook or search and now it doesnt work.
>> > > >
>> > > > I also tried the advice in the webpage you mention.
>> > > >
>> > > > Looks like I will have to reinstall Google Desktop!
>> > > >
>> > > > P
>> > > >
>> > > > "CodeMind" wrote:
>> > > >
>> > > > > I have the same problem.
>> > > > >
>> > > > > I have done everything suggested on this page
>> > > > > http://office.microsoft.com/en-us/ou...CH100788821033
>> > > > > but still no luck.
>> > > > >
>> > > > > CodeMind
>> > > > >
>> > > > >
>> > > > > "Pat Robertson" wrote:
>> > > > >
>> > > > > > The vista search wont find anything in my emails - Ive reset
>> > > > > > and reindexed
>> > > > > > the search and it still wont find anything in my email at all.
>> > > > > > Outlook is
>> > > > > > listed as one of the items that it searches but no joy.
>> > > > > >
>> > > > > > Search also doesnt work within outlook either!
>> > > > > >
>> > > > > > Help!
>> > > > > >
>> > > > > > Pat


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