pad

bump and subject should have read Remote Assistance, not Desktop.

"pad" wrote:

> Can Vista Home Premium send out a Remote Assistance request to and XP Home
> machine?
>
> My father bought a new computer with Vista. I have XP Home. I'd like to
> take over his computer so he can see me set stuff up for him and solve some
> issues he's having.
>
> Both of us have a DSL modem connected to a router, then to our computers.
> He sent me a request by saving the file and sending it via email. I opened
> it, typed in the correct password but it would not establish a connection. I
> get the following error message:
>
> A Remote Assistance connection could not be established. You may want to
> check for network issues or determine if the invitation expired or was
> cancelled by the person who sent it.
>
> Is there something we are not doing right?