Best bet since the computer is new and you just started, call Gateway and
they will walk you through debugging the problem. One thing though, once
you get it working, make sure to remove McAfee and stay away from Norton.
Many problems with these programs. The best bet is to try AVG Free or
Avast, which work well with Vista.
Good luck
"Roy" <Roy@discussions.microsoft.com> wrote in message
news:C5428EC6-45AD-44B2-A356-AEF7E874C747@microsoft.com...
>I just put my brand new Gateway computer together which came preinstalled
> with Vista Home Premium edition. All went well, I was able to get online,
> etc, and live updates to both Vista and McAfee (trial edition) proceeded
> smoothly. Computer said I had to reboot, which I did, and blammo! The
> BLUE
> SCREEN OF DEATH. Couldn't get into safe mode (although F8 did give me a
> menu), and when I tried to run startup repair, it said it couldn't b/c a
> patch was preventing restart. I reinstalled Vista, worked great, no
> McAfee
> around this time to mess stuff up, let Vista update itself, did a reboot,
> and
> BLAMMO the same blue screen...so now I've reinstalled Vista a 3rd time
> (again
> startup repair didn't work, even after looking at the hard drive) and it
> all
> works great, and this time I've turned OFF Vista updates. So, before I
> turn
> it back on, is this a known problem? Any suggestions for what might be
> going
> on? Did I get a dud from Gateway? Is my hardware/software configuration
> SO
> weird that Microsoft can't figure it out? Did a weird patch come out
> today
> that messes just with me? HELP!
>
> Roy
> roysoto@yahoo.com