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Old 03-10-2007   #6 (permalink)
Donna Buenaventura
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Re: Uninstalling Norton 2006

Symantec offer free upgrade from Norton 2006 to Norton 2007 as long as you
have active subscription:
Norton AV -
http://service1.symantec.com/SUPPORT...06092513345446
Norton Internet Security -
http://service1.symantec.com/SUPPORT...06092616462646
You can use the Norton 2006 product key to activate the Norton 2007. Just
uninstall Norton 2006 then install Norton 2007.
I recommend using Norton Removal Tool in removing Norton 2006 -
http://service1.symantec.com/SUPPORT...05033108162039
Their announcement is in
http://www.symantec.com/home_homeoff...rowan_trollope
or just go to http://www.symantec.com/windowsvistasupport and select Norton
2006. The page will direct Nortn AV and Internet Security 2006 users to
free upgrade to Norton 2007 which works for Vista.

--
Regards,
Donna Buenaventura
Windows Security MVP
w: http://cou.dozleng.com
b: http://msmvps.com/donna

"DonVito" <donvito@interoz.net> wrote in message
news:aiiju2h0t5h8q7vl82abr4c1jln9r3u41r@4ax.com...
> Go to the Symantec Site and download a "Clean program" which will
> allow you to load 2007. 2006 will not work with Vista. You have to
> go buy 2007 for Vista and when you open the box you will find that
> you have to go to a Symantec site and download the Vista compatible
> version and then use the CD Key from the one you just bought (2007)
> and then it will activate.
>
> donvito
> On Fri, 02 Feb 2007 06:31:01 -0800, Alfred Kaufmann
> <al_kaufmann@hotmail.com> wrote:
>
>>I just went through a Windows XP Home -> Vista Home Premium upgrade
>>and it went fairly smoothly with the exception of Norton Anti-virus.
>>The instructions said to update your anti-virus program and then
>>disable it while you are upgrading to Vista. (It should have said
>>uninstall the anti-virus program) After the Vista upgrade it
>>complained about Norton Anti-Virus 2006 and it recommended the
>>download of a newer 2007 version.
>>
>>We downloaded the 2007 version but the install kept failing. I think
>>it is because the 2006 version would not uninstall.
>>
>>I went into the control panel and tried to uninstall the 2006 version
>>and it almost completed but could not stop some service. Once you
>>click cancel it tried to undo the uninstall and it is not very
>>successful and leaves the system a mess.
>>
>>What I need is a way to manually uninstall Norton anti-virus 2006 or a
>>way to just stop it from starting up so that Norton 2007 can install.
>>Anyone? Is there a Safe Mode with Vista?
>>
>>Al
>>


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