View Single Post
Old 03-13-2007   #4 (permalink)
zachd [MSFT]


 
 

Re: DVD Maker Stops Working


Ah - so it doesn't crash and allow you to send an error report?

That's "ERROR: IO Device: The request could not be performed because of an
I/O device error".

The bit about "Windows will close the program and notify you when a solution
is available" is most interesting since it sounds like you're sending an
error report to Microsoft, which could map to a crash bucket. If there was
a crash and a sent error report, that would be quite interesting and I'd
love to get that associated bucket number here-
http://zachd.com/pss/pss.html#bucket
=\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Eryn" <Eryn@discussions.microsoft.com> wrote in message
news:ECF22CAD-C285-4A76-8E0F-A71B2977E088@microsoft.com...
> It says:
> The DVD Maker engine returned an error code (37) when burning the disc.
>
> It also listed error codes of (-2147023779) and (-14).
>
> "zachd [MSFT]" wrote:
>
>>
>> What data is in the event viewer about that crash?
>> http://zachd.com/pss/pss.html#bucket
>> may help.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
>> news:F922F373-F8B8-4784-9164-BC5EFE3F640F@microsoft.com...
>> >I recently purchased a new computer and I am trying to use the DVD
>> >Maker. I
>> > continue to receive 2 different error messages. I receive the first
>> > after
>> > trying to add a video made in Windows Movie Maker:
>> >
>> > 0 files were unsuccessfully added
>> > 1 file could not be added
>> > Unspecified error.
>> >
>> > After trying to add the file again, it seems to work. However, once I
>> > select the video and click burn, I receive the following message:
>> >
>> > Windows DVD Maker Has Stopped Working
>> > A problem caused the program to stop working correctly. Windows will
>> > close
>> > the program and notify you if a solution is available.
>> >

>>
>>
>>



My System SpecsSystem Spec