Great work, that information is solid gold.
So you're crashing in the Ligos MPEG D-10 parser. Is there any particular
reason why you have Ligos installed? What third party MPEG/MPEG2/DVD
editors/readers/players did you install? Is this an upgrade? Did you
install a codec pack?
I would very much like to understand how these files got to be on your
system.
If you uninstall the Ligos software, DVD Maker should work. If you get an
updated Vista-compatible version of the file from Ligos, it probably would
work then too.
If you found and renamed the file "lmpgd10.ax" (a brute force approach), it
should probably stop crashing here too.
This is likely an issue you should bring to Ligos support. I'd be
interested in knowing their recommended approach here.
--
Speaking for myself only.
See
http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Eryn" <Eryn@discussions.microsoft.com> wrote in message
news:BE6635E0-4E20-4986-BDEE-44D2D5A3B8A4@microsoft.com...
> Thanks for your help. Here's the info:
>
> Product
> Windows DVD Maker
> Problem
> Stopped working
> Date
> 3/11/2007 11:27 PM
> Status
> Report Sent
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: DvdMaker.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b0
> Fault Module Name: lmpgd10.ax
> Fault Module Version: 4.0.0.157
> Fault Module Timestamp: 4497e7a9
> Exception Code: c0000005
> Exception Offset: 000015d9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> Extra information about the problem
> Bucket ID: 365692751
>
>
> "zachd [MSFT]" wrote:
>
>>
>> Don't worry about it - if you can't understand, it's the computer's
>> fault,
>> not yours.
>>
>> Open the Start menu. Click All Programs. Select "Maintenance". Select
>> "Problems Reports and Solutions". Click "View Problem History". Look for
>> the
>> crash/error in question. Double-click the report in question. What is
>> that
>> data? (You can use "Copy to Clipboard" to easily include this data in
>> your
>> message)
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
>> news:024387AA-456D-4097-BCFC-CC0C06D941EB@microsoft.com...
>> > I'm not very computer literate. However, it is saying that part of the
>> > time,
>> > it has sent an error report. However, there are no solutions available
>> > for
>> > the problem at this time! My computer is brand new, so I don't
>> > understand
>> > why this program doesn't work.
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> Ah - so it doesn't crash and allow you to send an error report?
>> >>
>> >> That's "ERROR: IO Device: The request could not be performed because
>> >> of
>> >> an
>> >> I/O device error".
>> >>
>> >> The bit about "Windows will close the program and notify you when a
>> >> solution
>> >> is available" is most interesting since it sounds like you're sending
>> >> an
>> >> error report to Microsoft, which could map to a crash bucket. If
>> >> there
>> >> was
>> >> a crash and a sent error report, that would be quite interesting and
>> >> I'd
>> >> love to get that associated bucket number here-
>> >> http://zachd.com/pss/pss.html#bucket
>> >> =\
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
>> >> news:ECF22CAD-C285-4A76-8E0F-A71B2977E088@microsoft.com...
>> >> > It says:
>> >> > The DVD Maker engine returned an error code (37) when burning the
>> >> > disc.
>> >> >
>> >> > It also listed error codes of (-2147023779) and (-14).
>> >> >
>> >> > "zachd [MSFT]" wrote:
>> >> >
>> >> >>
>> >> >> What data is in the event viewer about that crash?
>> >> >> http://zachd.com/pss/pss.html#bucket
>> >> >> may help.
>> >> >>
>> >> >> --
>> >> >> Speaking for myself only.
>> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights.
>> >> >> --
>> >> >> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
>> >> >> news:F922F373-F8B8-4784-9164-BC5EFE3F640F@microsoft.com...
>> >> >> >I recently purchased a new computer and I am trying to use the DVD
>> >> >> >Maker. I
>> >> >> > continue to receive 2 different error messages. I receive the
>> >> >> > first
>> >> >> > after
>> >> >> > trying to add a video made in Windows Movie Maker:
>> >> >> >
>> >> >> > 0 files were unsuccessfully added
>> >> >> > 1 file could not be added
>> >> >> > Unspecified error.
>> >> >> >
>> >> >> > After trying to add the file again, it seems to work. However,
>> >> >> > once
>> >> >> > I
>> >> >> > select the video and click burn, I receive the following message:
>> >> >> >
>> >> >> > Windows DVD Maker Has Stopped Working
>> >> >> > A problem caused the program to stop working correctly. Windows
>> >> >> > will
>> >> >> > close
>> >> >> > the program and notify you if a solution is available.
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>