I originally installed Magix Movie Edit Pro 11 on my computer. After having
difficulty with that program as well as the Windows DVD maker, I uninstalled
the Movie Edit Pro. I even went so far as to do a system restore so that my
computer would be restored to it's original factory condition. I was hoping
that would solve my problem, but it didn't.
I didn't find any program named Ligos in the uninstall programs. Could it
be listed under a different name? Unfortunately, everything you said seems
simple to fix, but it's all greek to me!
Where would I look for the file to rename it?
I really appreciate your help.
"zachd [MSFT]" wrote:
>
> Great work, that information is solid gold.
>
> So you're crashing in the Ligos MPEG D-10 parser. Is there any particular
> reason why you have Ligos installed? What third party MPEG/MPEG2/DVD
> editors/readers/players did you install? Is this an upgrade? Did you
> install a codec pack?
>
> I would very much like to understand how these files got to be on your
> system.
>
> If you uninstall the Ligos software, DVD Maker should work. If you get an
> updated Vista-compatible version of the file from Ligos, it probably would
> work then too.
>
> If you found and renamed the file "lmpgd10.ax" (a brute force approach), it
> should probably stop crashing here too.
>
> This is likely an issue you should bring to Ligos support. I'd be
> interested in knowing their recommended approach here.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
> news:BE6635E0-4E20-4986-BDEE-44D2D5A3B8A4@microsoft.com...
> > Thanks for your help. Here's the info:
> >
> > Product
> > Windows DVD Maker
> > Problem
> > Stopped working
> > Date
> > 3/11/2007 11:27 PM
> > Status
> > Report Sent
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: DvdMaker.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549b5b0
> > Fault Module Name: lmpgd10.ax
> > Fault Module Version: 4.0.0.157
> > Fault Module Timestamp: 4497e7a9
> > Exception Code: c0000005
> > Exception Offset: 000015d9
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> > Extra information about the problem
> > Bucket ID: 365692751
> >
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> Don't worry about it - if you can't understand, it's the computer's
> >> fault,
> >> not yours.
> >>
> >> Open the Start menu. Click All Programs. Select "Maintenance". Select
> >> "Problems Reports and Solutions". Click "View Problem History". Look for
> >> the
> >> crash/error in question. Double-click the report in question. What is
> >> that
> >> data? (You can use "Copy to Clipboard" to easily include this data in
> >> your
> >> message)
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
> >> news:024387AA-456D-4097-BCFC-CC0C06D941EB@microsoft.com...
> >> > I'm not very computer literate. However, it is saying that part of the
> >> > time,
> >> > it has sent an error report. However, there are no solutions available
> >> > for
> >> > the problem at this time! My computer is brand new, so I don't
> >> > understand
> >> > why this program doesn't work.
> >> >
> >> > "zachd [MSFT]" wrote:
> >> >
> >> >>
> >> >> Ah - so it doesn't crash and allow you to send an error report?
> >> >>
> >> >> That's "ERROR: IO Device: The request could not be performed because
> >> >> of
> >> >> an
> >> >> I/O device error".
> >> >>
> >> >> The bit about "Windows will close the program and notify you when a
> >> >> solution
> >> >> is available" is most interesting since it sounds like you're sending
> >> >> an
> >> >> error report to Microsoft, which could map to a crash bucket. If
> >> >> there
> >> >> was
> >> >> a crash and a sent error report, that would be quite interesting and
> >> >> I'd
> >> >> love to get that associated bucket number here-
> >> >> http://zachd.com/pss/pss.html#bucket
> >> >> =\
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >> --
> >> >> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
> >> >> news:ECF22CAD-C285-4A76-8E0F-A71B2977E088@microsoft.com...
> >> >> > It says:
> >> >> > The DVD Maker engine returned an error code (37) when burning the
> >> >> > disc.
> >> >> >
> >> >> > It also listed error codes of (-2147023779) and (-14).
> >> >> >
> >> >> > "zachd [MSFT]" wrote:
> >> >> >
> >> >> >>
> >> >> >> What data is in the event viewer about that crash?
> >> >> >> http://zachd.com/pss/pss.html#bucket
> >> >> >> may help.
> >> >> >>
> >> >> >> --
> >> >> >> Speaking for myself only.
> >> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> >> rights.
> >> >> >> --
> >> >> >> "Eryn" <Eryn@discussions.microsoft.com> wrote in message
> >> >> >> news:F922F373-F8B8-4784-9164-BC5EFE3F640F@microsoft.com...
> >> >> >> >I recently purchased a new computer and I am trying to use the DVD
> >> >> >> >Maker. I
> >> >> >> > continue to receive 2 different error messages. I receive the
> >> >> >> > first
> >> >> >> > after
> >> >> >> > trying to add a video made in Windows Movie Maker:
> >> >> >> >
> >> >> >> > 0 files were unsuccessfully added
> >> >> >> > 1 file could not be added
> >> >> >> > Unspecified error.
> >> >> >> >
> >> >> >> > After trying to add the file again, it seems to work. However,
> >> >> >> > once
> >> >> >> > I
> >> >> >> > select the video and click burn, I receive the following message:
> >> >> >> >
> >> >> >> > Windows DVD Maker Has Stopped Working
> >> >> >> > A problem caused the program to stop working correctly. Windows
> >> >> >> > will
> >> >> >> > close
> >> >> >> > the program and notify you if a solution is available.
> >> >> >> >
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>