Sorry for the confusion Gary. When I started this , I thought my problem was
similar. Probably should have started a new thread. Anyway, did as you
suggested, started from scratch and the same thing happened.
I buit the account in the wizard and when I went to subscribe, I get a
Windows Security dialog asking me to verify the credentials to logon to the
news server. I enter my credentials and get the same security dialog over and
over. If I just hit OK without entering my credentials, I get a 480 error.
"Gary VanderMolen" wrote:
> There is some confusion because this thread was originally started
> by "Bob" spiers@comcast.net, and I was commenting on his issue
> where his wife was the primary account holder.
>
> If the username and password are not being saved, it is possible
> that the account is corrupt. So, delete ('remove') the news account.
> Close WinMail, open again, and recreate the account.
>
> Gary VanderMolen
>
> "JoeKoko" <JoeKoko@discussions.microsoft.com> wrote in message news:5CBC1484-6EBC-4786-BA42-A2F3C8C82BCC@microsoft.com...
> > Gary,
> >
> > I understand that. The credentials I'm using are the same as those for my
> > primary e-mail account. One thing I forgot to mention was that when the
> > wizard kept asking me to enter credentials, it used "Username" and "Password"
> > in the un and pw boxes. You would think that it would prompt back with those
> > credentials stored in the account settings tab.
> >
> > Any more ideas? Thanks
> >
> > "Gary VanderMolen" wrote:
> >
> >> The username and password should be those of the primary account owner.
> >>
> >> Gary VanderMolen
> >>
> >> "JoeKoko" <JoeKoko@discussions.microsoft.com> wrote in message news:E8271E75-9654-4FF9-845D-779D0E01BB7A@microsoft.com...
> >> > Did what you said, entered and saved credentials in Account Setting and still
> >> > it asks for credentials every time I try to subscribe. I enter my credentials
> >> > and then it asks for my credentials again and again and...
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> Try going to Tools | Accounts | News | Properties | Server for the news
> >> >> account and check the box that says it requires you to log on. Then use
> >> >> your email credentials there and see if that fixes it.
> >> >>
> >> >> steve
> >> >>
> >> >> "Bob" <spiers@comcast.net> wrote in message
> >> >> news:eCjrmqiVHHA.3592@TK2MSFTNGP03.phx.gbl...
> >> >> > trying to set up my account with comcast newsgroups , I go to accounts and
> >> >> > follow all the procedures , I get to the point where it starts to download
> >> >> > the newsgroups and then it prompts me to sign in my name and password ,
> >> >> > after that it starts downloading newsgroups and then I get another prompt
> >> >> > to sign in again....anyone know what the problem is....the comcast account
> >> >> > is under my wifes name , but i have my own e-mail acount...would that
> >> >> > matter ??
>