Did you try this utility program:
http://www.oehelp.com/WMUtil/
Gary VanderMolen
"Jack" <Jack@discussions.microsoft.com> wrote in message news:C3469164-5409-4476-A93F-CD7B110EFF24@microsoft.com...
>I am also having this problem. It is proceeded with an incomplete
> "Compacting" step.
>
> As this has been going on since I installed Vista, we should consider it a
> Vista feature 
>
> "zibigibi" wrote:
>
>> when i try to close the windows mail program it tells me "windows mail has
>> stopped working" it then tries to diagnose the problem and start back up. It
>> opens up again and then tells me it failed to shut down properly last time.
>> How do I stop this happening????