pvdg42

<william.hooper@gmail.com> wrote in message
news:1175005370.159889.89450@p15g2000hsd.googlegroups.com...
Ok, I just bought a £2,000 sony laptop (that's $4,000 US). I started
it up... waited for the first use setup process to go through...
selected uk keyboard etc... then changed the explorer view to classic
and tried to drag and drop windows explorer from accessories to the
top of the start menu and it crashed.

I am not kidding this was the first thing I ever ever did with this
new machine. Now I know Vista is a pile of junk but for gods sake this
is going to far.

What do I do know? Call Sony five minutes after turning on the
machine?

Does anyone know a fix for this?

Does this happen consistently every time you go through the same steps?

Does the possibility that there is an issue with the laptop itself, or with
the OEM's installation of Vista on that laptop not enter your mind? Why, on
an untested PC, do you assume it's Vista's fault?

Yes, you need to call Sony tech support, as *they* are responsible for both
their hardware *and* the OEM software they installed.
Or, given what you paid and how new the laptop is, I'd be returning the
laptop to the vendor and insisting on a replacement (if, of course, I could
demonstrate the problem to the vendor).